Merchant intelligence library

The Statement Decoder

Every line item deserves an explanation. Learn what processing statements show—and what they still leave out.

New · Interactive tutorial

Go inside a fictional processing statement.

Click line items, see where a made-up $620 fee total goes, and follow a guided five-step reading. No real merchant information—just a clearer way to learn.

FICTIONAL EXAMPLE$620Illustrative total fees
$25,000 in fictional processing volume
2.48% observed ratio
The flagship reference

Turn a statement into useful questions.

Begin with sales volume, transaction count, fee categories, adjustments, and the total charges for the period. Then connect the numbers to the way your business accepts payments.

A fee name alone is not proof of misconduct. Definitions, contractual authorization, transaction mix, and provider context matter.

How to read a statement →

A simple reading order

  1. Confirm statement period and merchant account
  2. Identify gross processing volume and count
  3. Separate percentage and per-item charges
  4. Identify recurring or conditional fees
  5. Reconcile deposits, returns and adjustments
  6. Write down unexplained line items
Look up a fee

The Fee Glossary

PRICING

Non-qualified surcharge

Understand tiered-pricing labels and the details to request.

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COMPLIANCE

PCI-related fees

Separate charges from PCI obligations and documentation.

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MISCELLANEOUS

Regulatory compliance fee

Understand a broad merchant statement label.

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ACCOUNT

Monthly minimum

Learn how a minimum charge may be calculated.

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OPERATIONS

Batch fees

Understand settlement and per-batch costs.

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CONTRACT

Early termination fee

Check exit obligations before making a decision.

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Browse all fees →
Next reading

Keep exploring

CALCULATOR

Effective rate calculator

Compute your historical ratio without sending us numbers.

Explore →
REVIEW

Safe statement review preparation

Know what to prepare, redact, and never submit.

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CONTEXT

Merchant Reality Audit

See what the statement cannot tell you.

Explore →
Go deeper

From a fee label to a meaningful answer.

Browse 22 fee explainers, get answers to the questions merchants actually ask, or learn why bank deposits can differ from card sales.

22 EXPLAINERS

Fee Decoder library

Understand the billing label and the exact provider questions worth asking.

Browse all fees →
16 QUESTIONS

Merchant questions answered

Short explanations about fees, technology, contracts, and decisions.

Explore the Q&A →
TUTORIAL

Reconcile deposits

Understand refund timing, adjustments, settlement and funding differences.

Read the tutorial →
New: Merchant Reality Workbench

Follow the money from checkout to deposit.

Six stages, three fictional scenarios, and transparent funding math. No private data or processor recommendations.

Explore the Money Trail →